TOM INGRAM & ASSOCIATES, INC.

Case Studies, Newsletters, "How To" Tools, Success Stories Client Comments on Results Provided Articles, Books Tom Ingram and Associates Home How to Increase Software Sales to Businesses: How to Sell Large Systems and Professional Services

How Do You Compare to the Top 25% of Software Companies? 

The following analysis is complied from publicly available financial data over the last 10 years

The following observations and comments are for informational purposes only, based on the opinion of Tom Ingram and Associates, which is not a licensed securities broker or financial analyst.  No recommendation for purchase or sale of any security is intended.  These comments and data are solely to assist software company owners and executives in development of strategy and operating goals.

Note:  Some generic strategy categories seem to be emerging:

Company Name Company Size, Based on Revenues

(Large = > $500 million, Medium = >$100 million, < $500 million, Small = < $100 million)

Results Category Nature of The Business Approx % of Revenues from Software Liscenses Financial Analysis and Performance Charts Observations / Comments
Documentum Large Flameout:  No significant profits, enormous investment, marginal outcome for shareholders Document management systems 60% DocumentumCashFlowAnalysisv8.pdf  
Cerner Large Big Win:  Very strong profits, avg 18%, strong return on invested capital due to steady profits Administrative systems for hospitals n/a CernerCashFlowAnalysisv8.pdf  
Carreker Medium Couldn't Sustain:  Was steadily profitable, now profits off hard, market value way down, looks like bad outcome for shareholders Systems for banks and financial industry n/a CarrekerCashFlowAnalysisv8.pdf  
Avatar Small Win:  Solid profits avg 11%, fair market value based on low invested capital, debt paid down.  Profits uncertain due to accounting treatment of capitalized software ERP Software for Petroleum Exploration Industry 18% AvatarSystemsCashFlowAnalysisv8.pdf  
CACI International Large Steady fundamentals, if unspectacular:  6-7% consistent profits, Good return for shareholders on modest invested capital Services Only to Government very small CACIInternationalCashFlowAnalysisv8.pdf  
Computer Programs Small Big Win:  Spectacular performance for shareholders, avg 16% profits, fantastic cash generation, paying dividends back, very high market value with little capital invested Financial and clinical systems for small / medium hospitals n/a ComputerProgramsCashFlowAnalysisv8.pdf  
Dendrite Medium Big Win:  Solid profits, avg 12%, spectacular market value for low amount of invested capital, great recovery of market value after bubble burst Systems for selling to pharmaceutical and Consumer Package Goods industries n/a DendriteCashFlowAnalysisv8.pdf Revenue side focus
Docucorp Small Big Win:  From initial losses, rose to solid profits, spectacular return on low invested capital, avg 11% profits Document management for insurance, financial services, utilities n/a DocuCorpCashFlowAnalysisv8.pdf  
Filenet Medium Win:  Solid, if unspectacular profits, avg 4-5%, good market value on large invested capital, great recovery of market value after bubble burst Imaging, workflow, optical storage systems for company-wide applications (may have vertical niche focus)   FileNetCashFlowAnalysisv8.pdf  
Fiserve Large Big Win: Very strong profits, avg 15%, spectacular market value on moderate invested capital, sustained market value as bubble burst Services and software to financial services industry 6% FiServCashFlowAnalysisv8.pdf "Little bit'o software sells a lot of services"
Group 1 Software Medium Big Win:  Strong profits, avg 12%, spectacular market value from very low invested capital Direct marketing and customer relationship systems n/a Group1SoftwareCashFlowAnalysisv8.pdf Revenue side focus
Hyperion Large Big Win:  Strong profits, avg 11%, spectacular market value on moderate invested capital, eventually recovered market value after bubble burst Software for consolidation and reporting of financial results from separate business units n/a HyperionSolutionsCashFlowAnalysisv8.pdf  
IMPAC Medical Small Big Win:  Strong profits, avg 11%, big win for shareholders, very high market value on moderate capital invested, took off after tech bubble burst Medical (clinical?) systems for hospitals and labs n/a IMPACMedicalCashFlowAnalysisv8.pdf  
Intelligent Systems Small Big Loser, but Hard to be Certain Erratic results, difficult to interpret because of investing activity Invests in information technology and industrial companies n/a IntelligentSystemsCashFlowAnalysisv8.pdf  
Intergraph Medium Big Loser, Being Turned Around, Dramatic Improvement: Big losses until 2002, strong profits on much lower revenues since 2002, market value up significantly with profits Graphics software and systems for engineering, et. al. applications   IntergraphCashFlowAnalysisv8.pdf  
Jack Henry Medium Biggest Win:  Profitable for nine straight years, avg 22% per year!  Spectacular market value on very low invested capital, debt paid down Software and services for the financial services industry Estimate 15 to 20% JackHenryCashFlowAnalysisv8.pdf "A little bit of software sells a lot of services"
JDA Software Medium Modest Win:  Profits erratic, but positive, market value volatile, return modest on large invested capital Software for retailer trade funds management, other retailer supply chain areas n/a JDASoftwareCashFlowAnalysisv8.pdf  
Acxiom Software Large Big Win:  Steady profits, avg 11%, spectacular return on low invested capital because debt has been paid down

Data Services to Financial Institutions (Not sure if sell software)

 
n/a AcxiomCashFlowAnalysisv8.pdf  
American Software Small Big Loser:  Medium size, erratic profits, mostly losses, erratic and low market value from large invested capital General accounting and manufacturing software?

*** Need more description

n/a AmericanSoftwareCashFlowAnalysisv8.pdf  
Lawson Medium Moderate Win:  Minimal profits, good market value on moderate invested capital  

General accounting software for services, healthcare, retail, public sector and telecom

n/a LawsonSoftwareCashFlowAnalysisv8.pdf  
Logility Small Big Loser:  Smaller, moderate losses, did not recover market value after tech bubble burst, poor market value on large invested capital Supply chain software for managing procurements and vendors n/a LogilityCashFlowAnalysisv8.pdf  
Manatron Small Big Win:  Early losses brought to strong profits, great market value on low invested capital due to repayment of debt Software and services for local government auditors, treasures, assessors, etc. n/a ManatronCashFlowAnalysisv8.pdf  
Manhattan Associates Medium Big Win:  Very strong profits, avg 17%, spectacular market value on low invested capital, held value through tech bubble burst Software for warehouse, transportation, trading partners, distribution, logistics n/a ManhattanAssociatesCashFlowAnalysisv8.pdf  
MapInfo Small Moderate Loser:  Profits modest, avg 6%, low market value considering very large invested capital Software and databases for geographic map applications for business intelligence and forecasting n/a MapInfoCashFlowAnalysisv8.pdf  
Micros Medium Big Win:   Strong profits, avg 12%, spectacular market value on very low invested capital Point of sale systems and terminals for hospitality industry n/a MICROSSystemsCashFlowAnalysisv8.pdf  
MRO Software Medium Jury Is Out:  Profits good, but erratic, avg 9%, market value fair on very heavy invested capital Asset management software for computers and other assets n/a MROSoftwareCashFlowAnalysisv8.pdf  
Net Smart Small Moderate Win:  Big initial losses, now solid profits, fair market value on large invested capital Practice management software for specialty medical care facilities such as mental health facilities, including billing and patient tracking n/a NetSmartTechCashFlowAnalysisv8.pdf  
PAR Technology Small Loser:  Erratic profits and very low market value on very large invested capital Point of sale systems for fast food restaurants, services to government n/a PARTechnologyCashFlowAnalysisv8.pdf  
Pega Systems Medium Jury is Out:  Profits erratic but sometimes large, good recently, modest market value on very heavy invested capital Process management software for financial services, insurance, health care n/a PegasystemsCashFlowAnalysisv8.pdf  
Private Business Small Big Win:  Moderate but consistent profits, avg 6%, spectacular market value on invested capital due to dividends paid out Software for accounts receivable factoring by banks n/a PrivateBusinessCashFlowAnalysisv8.pdf  
Progress Software Medium Big Win:   Very strong profits, avg 13%, spectacular market value on low invested capital due to repayment of debt General software development tools n/a ProgressSoftwareCashFlowAnalysisv8.pdf  
Reynolds & Reynolds Large Big Win:  Outstanding profits, avg 15%, spectacular market value on very low invested capital due to debt pay down and stock repurchase Software for automotive retailers n/a ReynoldsReynoldsCashFlowAnalysisv8.pdf  
United Systems Technologies Small A Win After Early Losses:  Profitable last 5 years, avg 14%, recovered from early losses to produce a fair return on low invested capital Billing, records, license software for county and local governments n/a UnitedSystemsTechCashFlowAnalysisv8.pdf  
Tyler Technologies Small Big Win:  Steady revenue and profits  in last 4 years, avg 12%, great recovery of market value after bubble burst, great  return for shareholders on large amount of invested capital, due to profits and paying off debt Diverse portfolio of technology companies n/a TylerTechCashFlowAnalysisv8.pdf  
SunGuard Data Large Big Win:  Very strong, consistent profits, avg 20%, spectacular recovery of market value after bubble burst, spectacular return on very low invested capital Investment support systems for transaction processing, asset mgmt, securites, commodities trading n/a SunGardDataCashFlowAnalysisv8.pdf  
SSC Technology Small Big Win:  Avg 12% profits, some losses, profitable last 5 years, very strong market value based on moderate invested capital Software for financial portfolios, loans, real estate, equity, back-office processing, securities trading n/a SSCTechCashFlowAnalysisv8.pdf  
Seibel Systems Large Big Win (even though nowhere near its market value during tech bubble)  Strong profits, avg 12%, wildly over valued during tech bubble, very strong return on low invested capital Customer relationship / customer service software for large companies n/a SeibelSystemsCashFlowAnalysisv8.pdf