Client Name Cross Reference (requires password)

Mission, Values, 21 Rules For Task Forces, Work Guidelines, Ethical Complaints

Client References and Phone Numbers  (password required)

Tom Ingram Speaker Bio,  Accomplishments, Talks Available  

Results Resume

Miscellaneous

Help for People Looking for Work  Tips for those in the software industry looking for work.  The focus is on learning how to better communicate the value and results that you can deliver to an employer or customer.

AssociateAgreementMasterv10.pdf

Health, Beauty & Cosmetics Executive Career Forum: 

• Overview HBC Exec Career Forum
• Web Site  http://tomingraminc.sharepointsite.net/HBCExecCareerForum/default.aspx

           (User name = APPTIX\guest055   password=guest)

ON TIME, ON BUDGET, HAPPY CUSTOMER:  How to Deliver a Computer Project AS PROMISED

Help for Software Companies in Trouble

Client Results and Speaking Engagement Quotes

"...thanks for the great war stories...our chapter really enjoyed your talk..."

Hawaii Chapter of the Project Management Institute

"...Bravo Zulu...excellent talk...our members greatly appreciated your practical advice..."

Great Southwest Economic Development Assoc.

"In two large projects, Tom has played a material role in ... performing vendor compliance.  Through Tom's personal efforts, in conjunction with others, both of these two large procurement projects have been successful and moved forward in a positive fashion."

"... In both cases, Tom worked with us on a 'win-win' basis to find solutions.  He met his commitments and communicated with us regularly, whether the news was good or bad."

Wayne D. Kellberg, Chief, Purchasing Services, Texas Department of Human Services, State of Texas

"...Total estimated benefits from the Welnet project were $240,793,464... Major Benefit areas were staff cost avoidance, improved productivity, fraud reduction...Total estimated costs were $93,517,186."  [Ingram was responsible for about $8 million of the costs and approximately $21 million in prorated benefits].

Paul Normandin, Dir, Fed Relations and Project Mgmt, MIS, Texas Department of Human Services, State of Texas

Case Study:  http://www.tomingraminc.com/No18Sell8Million21MillionPayback.pdf

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[From 1999 to 2004, Ingram served in an expert witness and investigative role to assist a client in suing a software vendor for fraud.  The following excerpt from the software firm's annual report shows that over $5 million was recovered for the client.]

"In April, 1998, [client name withheld] filed a complaint in the District Court for [jurisdiction and case number withheld] against us and two of our employees alleging that we misrepresented our ability to complete a project contracted for by the plaintiffs and concealed from the plaintiffs material facts related  to the status of the project.  During the Third Quarter of 2003, in order to avoid further costs, we settled the claim in full with payment to the plaintiff's in the amount of $3.5 million, of which $1.6 million was previously accrued."

  From 2004 Annual Report of a publicly held software consulting firm [names withheld to maintain nondisclosure agreement]

Case Study:  http://www.tomingraminc.com/No215MMFraudSettlement.pdf

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"... Tom facilitated an ultimate solution which prevented litigation.  Though no one was delighted at the final outcome, a very difficult situation was brought to a resolution and legal action was avoided."

David Sartain, Viewstar Corporation, regarding a project in trouble.

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"[Ingram was brought in to help us with a project that should have been done in two weeks, but had drug on to 6 weeks with no end in sight.  He helped get the first project finished quickly and was able to see that our next project was substantially completed in only 4 days.]" 

Brad Tuggle, formerly with MCI [Comments reconstructed from Tuggle's observations during the project.  Confirmation with Tuggle pending.]

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"... You will be greatly missed.  Thanks for all your hard work & organizational skills that helped us get the Authenticate-only project going.  You did a great job of stepping in quickly and getting things under control..."

M. Lynette Smith, Client Manager, Verizon

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"Tom, you are really pretty good at this.  You ought to think about doing it full time"  [after we had turned around a project in trouble.]

Jim Newberry, IT Dir., State Board of Insurance, State of Texas

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"...The use-cases that you guys re-wrote for us are so much easier to understand than the work done by the original consultant... 

"...you helped us sort through the mess and get back on track.  The order flow structure you put in place helped us get focused on the right things and bring the team together..."

"Your efforts helped us reduce the capital required to bring our product to market by $14 million..."

"Tom's project management analysis helped us reduce our consulting bill by $300,000 in the first three weeks..."

Richard Heyse, CFO, Visual Reach.Com

Case Study:  http://www.tomingraminc.com/Newsletter10HowToDigOutOfABlackHole.pdf

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"We had contracted with you after a series of disappointments in working with technology firms..."

"The technology firms that received [the bid package you created for us] were greatly impressed with the care with which it had been crafted... virtually every detail had been thoroughly thought through and clearly specified."

"You guided us through an incredibly complex undertaking...that resulted in thousands of dollars of saved costs."

"We saved an enormous amount of money - and grief - by working with you.  Thanks for your help."

   Dick Grote, President, Grote Consulting

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["...the efforts led by Ingram resulted in $2 Million in revenues at 35% gross margins, while we were struggling in other parts of the company to achieve 20% gross margins...]

   Bill Lenahan, Senior Vice President, Amerisource, [Comments summarized from Newsletter #16]

["...the company we founded on $260,000 in capital was sold some three years later for about $1.75 Million.  Tom brought in the Amerisource account, which became an "anchor client" for us and helped us expand into several additional high-value product lines.  As one of the original six people, Tom contributed significantly to positive outcome for our shareholders...]"

  Jeff Pawlik, Vice President, Cache Data Products [Comments summarized from Newsletter #16]

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"... our guys tell me that the report production system you helped us with has reduced the labor required by 30%!"

"...we've been burned by consultants before... we appreciate this project coming in as promised and within our budget..."

Alan Little, Technical Sales Manager, Engineered Air Balance, Dallas Office

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Shirley Sanger, former Assistant Director of IT, City of Fort Worth

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"The project analysis you helped us with was invaluable."

"By looking at our past projects you have helped us understand what we need to work on."

   Marc Guy, Assistant City Manager, City of Carrollton

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