TOM INGRAM, PMP          (972) 394-5736            tom@tomingraminc.com

GENERAL BIO

Since 1983, Tom Ingram and his project teams have sold/delivered over $17 million in project contracts substantially on time, on budget and as promised.   These projects have generated some $86 million in measured benefits for Ingram’s clients and employers.

Ingram focuses on improving sales and operating results through:

• Delivering High Value for Customers

• Improved Business Processes

• Project Management Excellence

• Information Technology

The following describes Ingram's general credentials and history.  Ingram's specific consulting accomplishments may be found at http://www.tomingraminc.com/webresumeconsulting.htm .  His specific sales accomplishments may be found at http://www.tomingraminc.com/webresumesales.htm .

EMPLOYMENT HISTORY

Tom Ingram & Associates - Dallas, Texas, 1993, 1994, 1996 to 2000, 2001 to Present

Senior Project Manager, Senior Consultant, Senior Business Analyst, Sales Consultant, CEO Search, Interim VP of Sales, Expert Witness

Decision Consultants, Inc - Dallas, Texas, 2000 -  2001

Director Of Delivery, Program Manager

Cambridge Technology Partners (ViewStar-SCG) - Dallas, Texas, 1994 to 1996

Associate Director, Consulting Manager, Project Manager

Dun & Bradstreet Software - Dallas, Texas, 1992

Project Manager

Client/Server Startup Ventures, United Telecom - Dallas and Kansas City, 1983 to 1992

General Manager, Owner, Program Manager, Project Manager, Product Manager, Business Analyst, Senior Sales Consultant 

Sperry Univac - Kansas City, 1981 to 1983

Manufacturing Systems Sales Analyst, Sales Rep.

Xerox - Des Moines, Iowa, 1981

Sales Rep.

NOTABLE CLIENTS AND CAREER HIGHLIGHTS

Major clients served include Texas Instruments, Frito Lay, MCI, Celanese, Federal Express, Northern Trust, Verizon, Northern Telecom, the City of Fort Worth, State of Texas Dept. of Human Services, State of Texas Board of Insurance, the City of Carrollton, Crossmark, Dick Grote Consulting, Renaissance Capital, Visual Reach.Com, Farmland Industries.   Ingram has also worked with small and medium sized firms, including running his own firm for 2 1/2 years. 

Some additional career highlights include serving as an expert witness which resulted in a $5 million settlement for the client, PMP Certification by the Project Management Institute (PMI), multi-million dollar project turnarounds and some 25 lectures to universities and professional associations. He has published numerous articles, including a peer-reviewed journal study and served as an editor  for  the publications of PMI.    In 1998 the Project Management Institute published Ingram’s book “How to Turn Computer Problems Into Competitive Advantage”.  In 2004, Ingram published a second book, "A New Model for Investing in Software Companies."

He has twice spoken to the National Confab Conference for the Institute of Management Consultants (IMC).   Ingram  is a past president of the Dallas / Fort Worth Chapter of IMC and currently serves on the national board of IMC where he heads the Chapter Presidents Council.  He is also active in improving the operating effectiveness of churches and non-profit organizations.

EDUCATION

• B. S. - Business Administration, minor work in Electrical Engineering, Iowa State University - 1981

• PMP Certification (Project Management Professional) - Project Management Institute (PMI) - 1994

• Reengineering Training, Dun & Bradstreet Software, 1992 and Advanced Reengineering Training, Multiple Self-Study Courses, Dr. Michael Hammer, 1996

• Multiple Accounting System Implementation Courses, Dun & Bradstreet Software, 1992

• Multiple Technical, Management, Project Management, Finance and Strategy Development Courses, 1981 to Present

• Attended 9 National Conferences (Project Management Institute and Institute of Management Consultants)

PUBLICATIONS

• Book:  “How to Turn Computer Problems Into Competitive Advantage” - 1998, published by the Project Management Institute, Upper Darby, PA.  This book presents a study of 60 Client/Server Horror Stories, 28 Success Stories, a Cross-Industry Benchmark of project success rates and a summary of the most applicable concepts from the Project Management Institute.

• Book:  "A New Model for Investing In Software Companies" - 2004, Published by Tom Ingram & Associates, Inc..  This short book makes the case that the "tech bust" of 2001 - 2003 requires a new model for software companies to produce happy customers, be successful and be profitable.  The book examines a dozen successful cases of companies applying the new model and provides a prescription for doing it yourself.

• Peer Reviewed Journal Article:  “Managing Client/Server Projects - A Study of 62 Projects” – June, 1994, the Project Management Journal published by the Project Management Institute.

• Cover Story for PM Network Magazine:  A two-part article,  “Client/Server and Imaging:  On time, On Budget, As Promised!” and “Client/Server, Imaging and Earned Value:  A Success Story”.  Articles describe successful projects at Texas Instruments.  December, 1995, PM Network Magazine published by the Project Management Institute.

• Article:  “System Integration Pitfalls and What You Can Do About Them!” – July, 1995, PM Network Magazine published by the Project Management Institute.

• Article:  “How is a Client/Server Project like Heart Disease?” – May, 1995, PM Network Magazine published by the Project Management Institute.

• Article:  “Why I Want to Be a Certified Management Consultant” – February, 2001, IMC Times published by the Institute of Management Consultants.

• Article:  "Help Your Clients Deal With Document Retention and Deletion" - Journal of Internet Law, April, 2004

PROFESSIONAL CONTRIBUTIONS

• National Board of Directors, Institute of Management Consultants, 2004 - 2007

• National Chair, Participative Process Consulting specific interest group, for the Institute of Management Consultants.

•  President, Dallas / Fort Worth Chapter of the Institute of Management Consultants, 2000 – 2002.  Led organization turnaround that resulted in 300% increase in participation and member activities during first 12 months, recruitment and grooming of 12 new leaders, which tripled the size and effectiveness of the Board of Directors.

• Client/Server Contributing Editor for the Publications of the Project Management Institute, 1994 through 1998.

LECTURES GIVEN

PERSONAL ACCOMPLISHMENTS

• Multiple Roles on Church Boards, In Church Activities, Church Auditor

• Black Belt, Tae Kwon Do Karate, 1980

• Wrestling Scholarship to Iowa State University, 1975

• Runner Up State Champion, Heavyweight Wrestling, State of Iowa, 1975

TECHNOLOGIES IMPLEMENTED AND MANAGED

INDUSTRY AND APPLICATIONS EXPERIENCE